When should I order the express DNA testing option?
- You may order your express test either when you initially place your order or at any moment before your sample is received at the laboratory. A confirmation email will be sent to you when your samples are received.
As soon as your payment has been made, this will be noted in the system and your samples will be upgraded to express status therefore placing priority on your samples for analysis.
How do I order the express testing option?
- Firstly, go to our Order page and select the specific DNA test for your needs.
- Secondly, select the express service option at the bottom of the page.
- Lastly click to order. The cost for this service will be added to the cost of the test you have selected.
Please note that the cost of express testing is a standard fee and does not depend on the number of persons tested or the type of test being performed.
If you have already ordered a DNA test and want to upgrade to an express test, then you can email our customer service centre on firstname.lastname@example.org and request that your test be upgraded. We will then send you a secure link for you to make payment and once this is done your test will be upgraded to express status.
Express testing on all tests
You can select your express DNA test with almost all of our DNA tests (among the few exceptions with some services). Consult our customer support team if you wish to have further information.